Outsourced Help Desks

24/7/365 coverage combined with knowledgeable staff

We offer IT Help Desk services that consists of high-quality IT Support Desks and Remote Network Monitoring services – every hour of every day. As a MSP we can provide expert staff on an as needed basis and provide IT management and support services with guaranteed service levels.

 

An improved Support Desk

Metrix Solution is much more than a traditional Support Desk, Metrix Solution Help Desk services provide our customers with professional and immediate Help Desk Support without the costly overheard.

24/7/365 Help Desk via phone, email, web chat, or our secure web portal.

Comprehensive Coverage.

Immediate access to highly IT skilled and educated staff that support and manage applications, devices, networks, and cloud services.

Potential for smaller capital expenses.

Outsourced IT Support Canada

An improved Support Desk

Metrix Solution is much more than a traditional Support Desk, Metrix Solution Help Desk services provide our customers with professional and immediate Help Desk Support without the costly overheard.

24/7/365 Help Desk via phone, email, web chat, or our secure web portal.

Comprehensive Coverage.

Immediate access to highly IT skilled and educated staff that support and manage applications, devices, networks, and cloud services.

Potential for smaller capital expenses.

Metrix Solution offers many comprehensive business IT services for small – medium size businesses and large requiring full or part time Support Desk Services, Application Help Desk Support, Customer Service Desks and Technical Services & Resources. We manage and participate in performance accountability, business review meetings, IT assessments and recommendations, technology roadmaps, policy review, security audits and advisory services. We’re also big believers in standardization – utilizing refined standard operating processes with an increase in efficiency in mind.

Experienced Support

At Metrix Solution, we have experience helping organizations win with IT and offer Help Desk Services and Support unlike any other managed services provider.

Deliver rapid responses to each user issue.

Reduction in training costs by using Metrix Solution experts.

Fixed monthly rates for services (or per call/ticket based on needs.)

Confidence & trust to help you succeed and grow your organization.

 
Outsourced Help Desks Canada

Experienced Support

At Metrix Solution, we have over 22 years of experience helping organizations win with IT and offer Help Desk Services and Support unlike any other managed services provider.

Deliver rapid responses to each user issue.

Reduction in training costs by using Metrix Solution experts.

Fixed monthly rates for services (or per call/ticket based on needs.)

Confidence & trust to help you succeed and grow your organization.

Onshore services specialists

Metrix Solution understands the benefits to your security protocol, customer experience and team management of being onshore. We specialize in recovering customer loyalty and experience to the highest levels to make your service desk a value add in your sales process. Let us know your needs, and we can discuss how we can add value to your product or services and provide #OneLessWorry to your business.

 
Metrix Solution Richmond BC Canada

We’ll help your business succeed

Our results-driven, full-service approach will help your business flourish. Are you ready for #OneLessWorry?

LET'S GET STARTED