Managed IT Services

Our professional Managed IT Services platform provides end-to-end enterprise-level IT

Network Care - Managed IT Services - Canada

Network Care

With service quality demands at an all-time high, old-world IT service delivery models have been rendered ineffective. Once implemented, our service eliminates downtime, manages vendors, and keeps small and medium business technologies running smoothly at a flat rate.

Our Managed Network Care service addresses your business pain with enterprise-level care designed for small and medium sized organizations.

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Server Care - Managed IT Services - Canada

Server Care

Flat-Rate Managed Server Care is a complete, 24/7/365 server monitoring, maintenance, remediation, and management solution. You will receive comprehensive support that includes remote and on-site server remediation services at a flat monthly rate, meaning there are no ‘per-incident’ charges.

Reduce server downtime, increase your business’ profitability, and make your technology work for you.

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Desktop & User Care - Managed IT Services - Canada

Desktop & User Care

Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24/7/365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.

Our helpdesk is staffed with experienced Level 2 Engineers with years of desktop and server support experience, meaning they͛re able to help your staff resolve any type of issue within a matter of minutes.

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Backup & Recovery - Managed IT Services - Canada

Backup & Recovery

If you have suffered a data loss, you understand how frustrating and costly it can be. Whether you use tape drives to regularly back up your server, or another type of external storage, the costs of the devices are well worth it.

However data loss still amounts to massive downtime, as you wait for the backup to be restored. Wouldn’t it be nice if it only took minutes away from your business, instead of hours or days?

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Firewall & Content Filtering

By utilizing our Open-Source solution, you can take control of the content that all of your employees can access on the Internet, thereby increasing productivity, reducing workstation and network downtime, and providing a safe and clean environment.

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Service Level Agreements

We offer flexible and affordable Service Level Agreement (SLA) which are aligned to short term and long term IT business requirements and goals. Rest assured, you will get the high level of service your business requires at an affordable rate.

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We manage your IT so you can manage your business

Our IT services are performed 24×7, 365 days a year by experienced, certified technicians, who use enterprise-class technologies and follow proven processes to ensure 24×7 up-time for servers, network devices, infrastructure and business applications, thereby ensuring zero service outages and maintaining business continuity.

Metrix Solution has the infrastructure in place to provide you with the

Managed ΙΤ Services solutions

required to keep your enterprise up and running.
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Metrix Solution Richmond BC Canada

We’ll help your business succeed

Our results-driven, full-service approach will help your business flourish. Are you ready for #OneLessWorry?

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