App Support Desks

Professionally managed & executed Application Support

Metrix Solution team supports IT services delivered to users within an organization. This enables the required business processes needed for the business’ success. By default, it means we empower people to execute their responsibilities within their relevant business processes, and have #Onelessworry.

 

Support for application enhancements

Metrix Solution provides support for application enhancements, maintenance for applications and operational support services for application environments.

Ongoing user support.

End-of-day schedules.

Nightly batch schedules.

App Support Desks Canada

Support for application enhancements

Metrix Solution provides support for application enhancements, maintenance for applications and operational support services for application environments.

Ongoing user support.

End-of-day schedules.

Nightly batch schedules.

With confidence, we state that we have been in your shoes, and can navigate the daily challenges you encounter by helping to provide ease and expertise as you may require. Whether you need one person or multiple to be trained in support of your applications, we can provide L1 and L2 application teams comprised of experts with experience in multiple disciplines. We’ll work with you to every step of the way to identify best solution for your business.

Constant client support

Because we want to provide the most cost-effective solution, our support can be used as a shared or dedicated service.

Continual client service improvement process, we keep striving for excellence.

We work with you and on your behalf 24/7/365 to resolve issues.

State of the art call and reporting options.

Intelligent and Innovative Application Support.

 
App Support Desks Canada

Constant client support

Because we want to provide the most cost-effective solution, our support can be used as a shared or dedicated service.

Continual client service improvement process, we keep striving for excellence.

We work with you and on your behalf 24/7/365 to resolve issues.

State of the art call and reporting options.

Intelligent and Innovative Application Support.

Onshore services specialists

Metrix Solution understands the benefits to your security protocol, customer experience and team management of being onshore. We specialize in recovering customer loyalty and experience to the highest levels to make your service desk a value add in your sales process. Let us know your needs, and we can discuss how we can add value to your product or services and provide #OneLessWorry to your business.

 
Metrix Solution Richmond BC Canada

We’ll help your business succeed

Our results-driven, full-service approach will help your business flourish. Are you ready for #OneLessWorry?

LET'S GET STARTED